Policies & Guidelines

Course Requirements

TECHNICAL REQUIREMENTS & TERMS

VIRTUAL COURSES:

Join the GOOGLE CLASSROOM by clicking the link provided in the confirmation email for the course. (Zoom meeting info, class assignments and materials will be posted in the class stream)

Webcam & Light Source: So our instructor can see your face clearly.
Microphone: Please do not use the built-in microphone on your device. A headset microphone will do, a USB or XLR microphone is best.

ADR / DUBBING VIRTUAL COURSES:

XLR Mic & Audio Interface in recording space (easily accessible to control gain in real time while recording) OR USB Microphone with gain control built in

Headphones: Students must wear headphones at all times for ADR courses in order to avoid echo and feedback.
Screens (Ideally 2, or 1 very large screen) in recording space
Keyboard and mouse in recording space
Google Chrome Browser (for connection to Source Connect Now)
Your computer can effectively handle multiple applications running at once. Especially Chrome for Classroom/Scripts, Source Connect Now (FREE VERSION) & Zoom.
Strong internet connection: (Ethernet wired connection preferred. Ideally minimum 15 mbps upload, 150 mbps download) https://www.speedtest.net/

HYBRID COURSES:

IN STUDIO attendees must bring a zoom and google classroom capable device with a camera.
Using a device other than a smart phone is strongly reccomended so that all classmates can see and interact with eachother over zoom.

TERMS: It is the participant's responsibility to ensure that they meet all the technical requirements for your virtual courses and not have technical difficulties. Minor troubleshooting during a course, that can be resolved in a timely manner can be accommodated. Any major complications due to the participant failing to meet the technical requirements as described above will not be accommodated.

Cancellation Policies

ALL SALES ARE FINAL

COURSES POLICY:

Because your registration potentially prevents someone else from attending, we do not offer refunds for cancellations within 72 hours before the start time of the training event. You will be charged as if you attended the event.
You will receive a session credit for a future session of the course on your account ONLY if the cancellation is more than 72 hours prior to the course starts AND there is a student available to take your spot (i.e. someone on the waitlist, or you personally arrange to have someone take your spot.)
Session Credits are valid up to 1 year after cancellation.
No-Shows and Cancellations within the 72 hour window prior to start will be charged for the full session fee.

VIRTUAL COACHING POLICY:

If you are running late to your appointment, it is your responsibility to notify your coach. Coaches will keep your zoom session active for the first 15 minutes of your appointment. After 15 minutes, coaches will end the zoom meeting and you will be considered a no-show.
You must cancel at least 72 hours prior to session start time in order to receive a session credit back on your account for a future use.
No-Shows and Cancellations within the 72 hour window prior to start will be charged for the full session fee.

EXCEPTIONS: We will issue refunds on a case by case basis under certain extenuating circumstances such as emergencies etc.

Health

Limited In-Studio Offerings

Please stay at home if you are not feeling well (cough, congestion, sneezing, etc.). If you are not well, please notify us via the CONTACT US via the chat feature on this site to cancel your reservation. We will be in touch about making up the class as soon as you recover.
Be considerate to your fellow classmates- come to class odor free!

- While using soap and wearing deodorant are essential, please do not use strong fragrances such as cologne or perfume, as some of your classmates may be allergic.

- Students presenting strong odors will be asked to leave the studio, and will be welcome back as soon as they are odor free.

Recordings

For Educational Purposes Only

Personal recording of Virtual courses is strictly prohibited. (Monitored by audio and video watermarks.)
Personal audio or video recording of any sort is NOT PERMITTED at any Adventures in Voice Acting workshop, class or any other event.
We have been granted special permission to use scripts, copy and ADR sessions for training purposes only.
We cannot provide recordings of your work in the Intro to Voice Acting, AiVA Workshop A, AiVA Workshop B, ADR Workouts, or Virtual courses.

Disclaimer